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Disclaimer & Service Warranty Policy

Effective Date: 9/10/2025

Company Name: DriveFix – Car Repair & Service, Bangalore

At DriveFix, we value transparency and customer trust. This Disclaimer & Service Warranty Policy outlines the limitations of liability, service disclaimers, and the warranty terms applicable to the services and spare parts we provide.

1. Disclaimer

1.1 General Information

All content on the DriveFix website, including service descriptions, pricing, blogs, and FAQs, is provided for general informational purposes only.

While we strive to keep information accurate, DriveFix makes no guarantees or warranties (express or implied) regarding completeness, reliability, or accuracy.

1.2 Service & Estimates

Prices and packages listed are indicative (“Starting From”) and subject to change based on:

Vehicle make, model, and condition

Diagnostic results after inspection

Availability and cost of spare parts

Final costs will be communicated before service commencement.

1.3 No Professional Advice

Any content on our website should not be considered as professional automotive advice.

For diagnosis or repair decisions, customers should consult DriveFix technicians directly.

1.4 Limitation of Liability

DriveFix shall not be liable for:

Direct, indirect, or incidental damages arising from use of our website or services.

Vehicle breakdowns, accidents, or damages post-service, unless caused by proven negligence.

Loss of valuables left inside the vehicle.

Delays due to traffic, supplier shortages, or force majeure events.

1.5 Third-Party Links

Our website may contain references or links to third-party platforms.

DriveFix does not control, endorse, or take responsibility for third-party websites or their content.

2. Service Warranty Policy

2.1 Warranty Coverage

DriveFix offers limited warranties on workmanship and spare parts:

General Service / Routine Maintenance: Up to 7 days workmanship warranty (for service-related errors).

Major Repairs (Engine, Transmission, Suspension, etc.): Warranty coverage varies depending on the nature of the repair (details provided in writing at the time of service).

OEM / Genuine Spare Parts: Covered under the manufacturer’s warranty (if applicable).

2.2 Exclusions from Warranty

The following are not covered under warranty:

Normal wear-and-tear items (brake pads, filters, clutch plates, bulbs, wipers, etc.)

Customer-supplied spare parts

Damages caused by accidents, misuse, or unauthorized modifications

Electrical/electronic failures due to aftermarket installations

Issues arising from non-compliance with manufacturer’s service schedule

2.3 Warranty Claim Process

To make a warranty claim: 

Contact DriveFix Customer Support within the warranty period.

Provide service invoice and details of the issue.

DriveFix will arrange an inspection of the vehicle.

If the claim is valid, DriveFix will repair or replace the defective part/service at no additional cost.

⚠️ All warranty claims are subject to inspection and approval by DriveFix’s technical team.

2.4 Limitation of Warranty

Warranty is limited to the repair or replacement of the defective part/service.

DriveFix is not responsible for loss of time, revenue, or consequential damages resulting from vehicle downtime.

Warranty does not extend or renew automatically after a repair claim.

3. Customer Responsibilities

Retain invoices and service records for warranty eligibility.

Report issues promptly within the warranty period.

Maintain the vehicle responsibly and in line with manufacturer’s guidelines.

Remove personal belongings before handing over the vehicle for service.

4. Updates to Policy

DriveFix reserves the right to modify or update this Disclaimer & Service Warranty Policy at any time without prior notice. Customers are encouraged to review the policy periodically.

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